Everything is made to order and delivery times can vary. However, we do have good levels of stock across our collections. Please allow up to 7 days for delivery of stationery items, and 15 days all other items. These times can vary in the case of branded goods.
Place your order, which will include quoted delivery charges, and one of our approved transportation service providers will be instructed to deliver it to your specified address.
You have our commitment that your valued order(s) will be delivered on time – every time
All refunds are processed into original payment method. Refund process might take 10 business days upon package arrival to our return department and reflect on the bank statement.
Shipping and handling fee are not refundable.
Products such as but not limited to below list are considering as FINAL SALES and will not eligible for return/exchange.
Personal care items (nail clippers, makeup brushes...etc)
Beddings, Pillows & Duvets
Furniture (mattress, sofa...etc)
Innerwear (bra, boxers...etc)
Food & Beverage
Clearance products are considered as final sales and are not eligible for return/exchange.
We only accept payment by EFT (electronic funds transfer) and PayPal. All payments made by you to Eleanor's Orchid shall be made free of deduction, set-off, bank charges and commissions.
If you sell corporate gifts , home furnishings or stationery and other office accessories, we’d love to hear from you. If you are interested in becoming one of our stockists please contact us, we'd be happy to hear from you.
Please contact for more information